Download the Dell ControlVault Firmware from the Dell Support site and run the installer.Download the Dell ControlVault Driver from the Dell Support site and run the installer.Instead, Windows 10 must manage the fingerprint scanner. Follow the instructions to complete the installation. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. In the Device Manager, the fingerprint reader will display the following error: 'This device cannot start (code 10), The current device power state cannot support this request.'ĭell Data Protection | Security Tools are not compatible with Windows 10. Format Description: This file contains a compressed (or zipped) set of files. You may not be able to install the fingerprint reader on your system after a clean install of Windows 10. For all other brands of notebooks refer to Dell Knowledge Base article How to Download and Install the FingerPrint Reader Driver for Your Computer and Then Enroll or Remove Your FingerPrint Using Windows Hello.
Note: These instructions only apply to some Latitude and Precision notebooks.
